Privacy Policy

Effective Date: August 19, 2026

SubKool Mechanical Inc. (“SubKool Mechanical,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, request service, contact us, or otherwise interact with our business.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, service address, and information you provide when requesting HVAC services, estimates, appointments, financing information, or other assistance.

We may also collect certain technical information when you use our website, such as browser type, device information, IP address, and information about how visitors interact with our website.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and service requests.

• Schedule, confirm, and provide updates regarding appointments.

• Provide HVAC estimates, maintenance, repair, installation, and related services.

• Communicate with customers regarding their accounts or services.

• Send promotional or marketing communications when the customer has provided the appropriate consent.

• Improve our website, customer service, and business operations.

• Comply with applicable legal and regulatory requirements.

SMS/Text Messaging

When you provide your telephone number and consent to receive text messages from SubKool Mechanical, we may send text messages related to appointment scheduling, appointment reminders, service updates, follow-ups, and other customer-service communications.

If you separately consent to receive marketing and promotional text messages, we may also send information regarding special offers, discounts, promotions, and other marketing communications.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile Information and SMS Consent

We do not sell or rent your personal information.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers that assist us in operating our business and providing services to you, subject to appropriate confidentiality and data-protection obligations. This does not include sharing SMS opt-in consent with third parties for their own marketing purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve the visitor experience. Your browser may allow you to control or disable cookies.

How We Protect Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Services

We may use third-party service providers to support functions such as website hosting, customer communications, scheduling, payment processing, financing, analytics, and other business operations. Those providers may process information as necessary to perform services on our behalf.

Your Choices

You may contact us to request that we update or correct certain personal information you have provided to us.

You may opt out of marketing emails by following the unsubscribe instructions contained in those emails. You may opt out of SMS messages by replying STOP to a message from us.

Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

SubKool Mechanical Inc.

Houston, Texas

Phone: (832) 483-8570

Email: [email protected]